Last updated: April 2026
01

Who we are

The Nail Lab Iceland is a nail studio based in Kópavogur, Iceland, operated by one person. All appointments are held at our studio in Kópavogur.

For the purposes of GDPR, we are the data controller for all personal information collected through this website.

The Nail Lab Iceland

Bæjarlind 6, 201 Kópavogur, Iceland

Email: info@thenaillab.is

Website: thenaillab.is


02

What data we collect

We only collect what we actually need to book and deliver your appointment. Nothing more.

Data Why we collect it Where it is stored
First and last name To identify your booking and address you personally Google Calendar (appointment description)
Email address To send your booking confirmation and appointment reminders Google Calendar, Gmail (sent email)
Phone number To contact you if we need to reach you about your appointment Google Calendar (appointment description)
Booking reference number To identify your booking for confirmation, cancellation and modification Google Calendar, confirmation emails
Appointment notes Any preferences or inspo details you choose to share with us Google Calendar (appointment description)
Booking date and time To schedule your appointment and prevent double bookings Google Calendar, Netlify (slot reference only)
Inspiration photo (optional) Only if you choose to upload one · so we can prepare the right design for your appointment Transmitted to us via email only; not stored permanently

We do not collect payment information, health data, or any special category data. We do not use cookies for tracking or advertising.


03

Legal basis for processing

Under GDPR we need a lawful reason to use your data. Our legal basis is contract performance · we process your data because it is necessary to fulfil the booking you have made with us. Without it we simply cannot book or deliver your appointment.

We do not use your data for marketing, profiling, or any automated decision-making.


04

Who we share your data with

We do not sell or share your personal data with third parties for their own purposes. Your data is only processed by the tools we use to run this website:

Service Purpose Privacy policy
Google Workspace (Google LLC) Calendar events and confirmation emails policies.google.com/privacy
Netlify Inc. Website hosting and serverless booking functions netlify.com/privacy

Both Google and Netlify are GDPR-compliant and process data under standard contractual clauses where applicable.


05

How long we keep your data

We keep your booking information in Google Calendar for up to 12 months after your appointment date. This allows us to reference past appointments if you return and to handle any disputes or follow-up questions.

After 12 months, appointment records are deleted from our calendar. Sent confirmation emails may remain in Gmail's sent folder unless manually deleted.

If you would like your data deleted sooner, just email us and we will remove it promptly.


06

Your rights

Under GDPR you have the following rights regarding your personal data. To exercise any of them, simply email us at info@thenaillab.is and we will respond within 30 days.

Right of access
You can ask us what personal data we hold about you and receive a copy of it.
Right to rectification
You can ask us to correct any inaccurate or incomplete data we hold.
Right to erasure
You can ask us to delete your personal data. We will do so unless we are legally required to keep it.
Right to restrict processing
You can ask us to stop using your data in certain ways while keeping it on record.
Right to data portability
You can ask us to provide your data in a machine-readable format so you can transfer it elsewhere.
Right to object
You can object to us processing your data. We will stop unless we have compelling legitimate grounds.

07

Complaints and supervisory authority

If you are unhappy with how we have handled your data, please contact us first at info@thenaillab.is and we will do our best to resolve it.

You also have the right to lodge a complaint with the Icelandic data protection authority:

Personuvernd (Data Protection Authority of Iceland)

Raudararstigur 10, 105 Reykjavik

Website: www.personuvernd.is

Email: postur@personuvernd.is


08

Changes to this policy

If we make any significant changes to this privacy policy we will update the date at the top of this page. As a small one-person business, we do not anticipate major changes · but we will always keep this page accurate and up to date.

Get in touch

+354 765 7733 info@thenaillab.is @thenaillab_iceland
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